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Services
Pharmacy (24x7)
Operates 24×7 under the supervision of registered pharmacists.
Provides pharmaceutical, surgical, and consumable items for IPD and OPD patients.
Hospital Drug Formulary developed as per the National List of Essential Medicines (NLEM).
Promotes rational and cost-effective medication use through the Pharmacy and Therapeutics Committee.
Ensures uninterrupted availability of medicines at all times with optimal inventory control through ABC and VED analysis.
Achieves zero expiry in the pharmacy through continuous, systematic monitoring of stock, proactive review of near-expiry items, and timely corrective actions.
Actively working on a quality improvement project to reduce turnaround time at the OPD pharmacy counter by integrating pharmacy billing with electronic payment methods, thereby avoiding queues at the counter and resulting in improved patient satisfaction and enhanced service efficiency.
Ensures proper storage by segregating critical categories such as Look-Alike/Sound-Alike, High-Risk, Emergency, and Cold-Chain medicines, and implements alert systems during dispensing to enhance patient safety.
Clinical pharmacy ensures safe and rational medication use by monitoring medication errors and enhancing patient safety.
Offers home delivery services with steady growth, handling more than 300 deliveries per month within a 10 km radius, covering areas from the hospital to Santacruz and Dadar, between 11 AM and 9 PM.
IPD and OPD audits are conducted regularly to ensure patient safety and reduce medication errors
Our pharmacists undergo regular training to stay updated, ensuring safe, effective, and high-quality care for every patient.
Our pharmacy identifies and monitors quality indicators regularly to ensure best practices and patient safety.
Medicines, consumables and surgical are charged on 10% discount on the prevailing MRP.
Actively participates in World Pharmacist Day and Patient Safety Day through the Community Connect Program to promote safe medication practices.
Distributes patient information leaflets to educate patients on safe medication use, helping them understand proper usage and important details about their medicines.
Recipient of the “Productivity Culture Champion” Award, “Excellence in Clinical Services” Award, and the 5’s Implementation Award in Pharmacy. Also achieved the “Diamond” level PDQ – Pharmacy Excellence Certificate awarded by Bureau Veritas.